is this a known problem?
We’ve seen that a few times, I think it happens right after we do an update… I’ll get some more information on it.
Are you seeing it on all of your jobs, or just one or a few?
all of them… yes 20characters
Ok, we’re on it.
I would say for the moment try it with a different “machine” and make sure that you have all of the fields filled out (material type, size, etc)
Sometimes on a reload some of those fields which you may have previously filled out go blank.
tried it again: still the same result
Stay tuned for an update today…
Can you post the model you’re having trouble with?
any model has the same issues
Ok, I’ll post an update when we get a new version deployed.